Office 365 OUTLOOK crashes immediately after send/receive complete. Worked for couple of weeks then prob.
When online it sends and receives mail but then closes with a BEX error message.
When offline the programme is stable.Safe mode doesn't help and DEP setting cannot be changed.All add-ins removedAVG Anti-virus disabled
Any help appreciated.
JohnJohn
1 Answer
A number of email accounts are received through my Outlook app. The program was stable offline but crashed after send/receive.
This doesn’t determine what it was about the problem account which caused the prob but I am prepared to worry about that another day. If need be the problem account can still be accessed through webmail with a browser.
There are obviously a lot of reasons why Outlook might crash but this was one I had not seen discussed with the way to overcome it. I hope this helps someone. It took me eight hours to get to this. March air force base lodging.
random♦
13.1k88 gold badges4848 silver badges5757 bronze badges
JohnJohn
Not the answer you're looking for? Browse other questions tagged microsoft-outlookcrash or ask your own question.
Hi,
Welcome to Microsoft Community and thank you for posting the question. As per your description you are facing issues with send/receive in Outlook. Let me assist you with the issue.
Outlook Hangs On Send And Receive
Before troubleshooting the issue, I need more information:
He has an odd obsession for playing with the latest gadgets and working on motorcycles and old Jeeps. His expertise, honed over years of experience, is in the areas of computers, electronics, travel gear, pet products, and kitchen, office and automotive equipment. Korg concert 5000 review.
In order to troubleshoot the issue then try the steps below:
If Outlook hangs/freeze then you may follow the troubleshooting steps mentioned in this article and check if the issue occurs:
However if the computer hangs/freeze while performing send/receive in Outlook, then start the computer in Windows clean boot mode and then check if the issue persists.
Refer the link below to know on how to start computer in clean boot:
![]()
Note: Ensure to start the computer in normal mode once troubleshooting is completed.
Clean boot is performed to disable all startup programs and 3rd party services on the machine and check if they are conflicting with the Office program.
If so, you may disable the unwanted software those conflict with the suite or get them updated.
I hope the above article helps. If you need further assistance on this issue, let us know and we will be glad to assist you.
Thank you.
Did you get an Outlook not responding error? Is Outlook stuck on a screen that simply says 'Processing'? Or does Outlook hang, freeze, or stop working when you're opening a file or sending an email message? There are a number of possible reasons for Outlook to behave this way. We've presented the potential solutions in order from quickest to most time consuming. Start Outlook in safe mode to fix 'Processing' screenIf Outlook stops responding at a screen that says 'Processing,' you can close Outlook, start it in safe mode, then close it and open it normally to fix the problem.
If Outlook isn't stuck at a screen that says 'Processing,' or this didn't resolve your issue, continue to the steps below. If those steps don't work, see Need additional help? at the end of this article. Step 1: Is there a dialog box open?Some things you do in Outlook ask for confirmation. For example, the first time you try to Dismiss All on a list of reminders, Outlook asks you if you're sure you want to do that. If you don't choose an option on that dialog box, Outlook won't let you do anything else. Check for open dialog boxes. Pressing Alt+Tab will help you switch from window to window and help you see what dialog boxes might be stopping Outlook from responding. If you can't find a dialog box open, move on to the next step. Step 2: Make sure Outlook isn't working on a large or long processIf you try to delete or move a large number of messages at once, Outlook can appear to hang, but really, it's working behind the scenes. Check the status bar at the bottom of the screen. If Outlook is performing some operation on hundreds or thousands of messages at once, it might appear to be stuck. Give Outlook a few minutes to finish the process and it should start to work again. If Outlook isn't working on a large or long process, move on to the next step. Step 3: Install the latest Windows and Office updatesOutlook works best when it's up to date. We recommend setting Windows Update to automatically download and install recommended updates. Bug fixes, new features, and performance enhancements are released regularly.
If installing the latest updates didn't resolve your issue, move on to the next step. Create pst file outlook 2013. Step 4: Repair your Office programsRepairing your Office programs can resolve issues with Outlook not responding, hanging, or freezing. Errors in Office files are repaired automatically.
If repairing your Office programs didn't resolve your issue, move on to the next step. Step 5: Repair your Outlook data filesWhen you install Office, an Inbox Repair Tool (SCANSPST.EXE) is also installed on your PC. The Inbox Repair Tool can resolve issues by scanning your Outlook data files and repairing errors.
If repairing your Outlook data files didn't resolve your issue, move on to the next step. Step 6: Create a new user profileYour profile stores a variety of settings that control how Outlook looks and feels. You can create a new profile and then add your email accounts to the new profile.
If creating a new profile solves your issue, you can return to the Show Profiles dialog and delete your old profile. Outlook Hangs On Send Receive IphoneNeed additional help?Microsoft Outlook 2010 Hangs On Send ReceiveIf you're having issues with Outlook as part of an Office 365 for business subscription, we can diagnose and fix several common Outlook problems issues for you. If our automated tool can't fix your issue, you aren't using Office 365 for business, or you'd like to talk to support, you can contact the Answer Desk.
Comments are closed.
|
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |